---
title: How do I contact customer support?
description: If you need to contact us for support, please complete the ticket form here or email us directly at support@builtwithscience.com. Within the app, you can also go to your profile and click on &quot;Chat Sup
---

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1. [Built With Science Knowledge Base](https://help.builtwithscience.com/migration/en?hsLang=en)
2. [Support](https://help.builtwithscience.com/migration/en/support?hsLang=en)

# How do I contact customer support?

If you need to contact us for support, please [**complete the ticket form here**](https://builtwithscience.com/contact/) or email us directly at support@builtwithscience.com.

Within the app, you can also go to your profile and click on "Chat Support" for help.

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Email support is mainly for account-related and billing-related issues. If you have more general training and nutrition questions, we'd highly recommend looking through our [**knowledge base**](https://help.builtwithscience.com/en?hsLang=en) and joining our private Facebook group!

We'll do our best to respond to all requests as quickly as possible, but please allow for 24 hours for a response.

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- [Troubleshooting](https://help.builtwithscience.com/migration/en/troubleshooting?hsLang=en)

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